About Us

Syntapa Technologies was originally founded in 1984 under the name Mallorn Information Systems Innovators Inc. (MISI), and we operated as a professional services and ”best of breed” applications systems provider focused on providing integrated enterprise-wide system solutions. In 1996, we released our eIS (Enterprise Infonet System) and the company changed its name to Syntapa Technologies Inc. to better match with its focus on providing eIS COTS (commercial off-the-shelf) business applications and services to meet the needs of regulatory, associations, and membership driven organizations.

Syntapa’s eIS applications suite was the International Winner of the Microsoft Business Applications of the Year Award in the “Not for Profit” category in 1997.

Today, Syntapa Technologies is a Canadian Microsoft Certified Partner, providing an enterprise wide browser-based platform comprised of Case Management, Constituent Relationship Management, Business Process Automation and Workflow, Information (documents, email,.. ) Management, Collaboration, Web Self-Service extranet applications and integration to accounting packages to allow organizations to easily manage their everyday work in one seamless, easy, and cost-effective solution. In essence, we help organizations manage information, people, and processes within an Unified Business Systems Solution framework.

Over the last 2 years, Syntapa has invested in gaining SharePoint expertise and experience, and we configure our suite of applications and modules so that we can leverage and incorporate the Microsoft SharePoint platform along with all of its benefits into our IMS (Intranet Management System) solutions. SharePoint provides a portal and intuitive user interface with rich collaboration and document/records management functionality, and interoperability with Microsoft Exchange and Office applications as well as integrations to an organization’s Line-Of-Business (LOB) applications. The result is an enterprise-wide unified communications and business system’s solution designed and implemented to work seamlessly together, providing industry-specific functionality and design, through leveraging Microsoft’s significant R&D investments.

In most businesses P&Ls, human resources are by far the number one expense item, with facilities costs often being the number two expenditure. Our goal is to increase staff’s business productivity by making their job easier. We do this through leveraging Microsoft’s current technologies and combining that with their existing line-of-business systems’ investments. We leverage our 25 + years’ experience in designing, implementing and supporting integrated enterprise-wide business systems solutions.

Microsoft recognized Syntapa in 2010 for the value that we offer to small and medium sized businesses with our IMS solution. We are proud of being a Canadian Microsoft Impact Awards finalist.

Our Mission

To Provide our clients with a clear cut competitive advantage through innovative application of technology mapped to their specific business needs.

Our Values

Client satisfaction – We are committed to meeting and exceeding the expectations of our clients at all times. Our clients will always come first.

Employee satisfaction – We are committed to creating a culture that operates with respect and openness. Our employees are our greatest asset.

Quality – Our services and solutions will be of the highest quality available in the industry.

Integrity – Our policies and procedures reflect honesty, ethical, legal and professional standards that earn and maintain the trust of our clients.

Teamwork – We encourage teamwork among our employees while recognizing the value of individualism, diversity and creativity. We view our clients as part of the greater team.

Accountability – We expect accountability with clear requests and mutually accepted conditions of satisfaction.

Community Involvement – We commit to being responsible, pro-active corporate citizens, helping our communities thrive.

Please contact us to learn more about Syntapa, our solutions, our services, or to discuss how we may be able to help with your specific business and/or technology requirements.

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