Syntapa IMS

Organizations of all sizes have invested thousands, hundreds of thousands, and even millions of dollars into their IT systems. For years we have been promised fully integrated technology and communications solutions that increase productivity, reduce operational costs, and provide a competitive advantage by giving employees access to the tools that they need to do their jobs anytime from anywhere. Unfortunately, most have turned out to be false promises…

Office and E-Mail applications were to be fully integrated. Although we have come a long way…gaps still exist! Many of these applications may work together, however very few are truly integrated.
With the introduction of accounting applications, we were supposed to have solutions that fully integrate with our office applications, etc.
CRM (Customer Relationship Management) systems were supposed to give us a competitive advantage by allowing customer facing teams to have all client data in one place that can be accessed anytime from anywhere. What we have ended up with are systems that simply manage contacts. Much of the vital client information that a company needs does not even make it into the disparate CRM systems due to the lack of true integrations with every day tools like Microsoft Office.
Many of us have either lived through or heard of someone that has lived through an ERP, MRP, or HRM systems implementation. It is often a very long and painful exercise that most often results in employees and their clients having to adapt their own processes in order to work within the constraints of these massive enterprise applications.
With the advancement and increasing popularity of custom LOB (Line of Business) applications and also mobile devices, the dream of having a fully integrated technology and communications environment seems to be continually slipping through the fingers of many organizations.

Until Now…!

The Syntapa IMS (Intranet Management System) solution is a component based framework solution that unifies and integrates your current business applications, data, and communications environments utilizing industry standard technologies from Microsoft, and others. Our IMS solution allows you to manage every single aspect of your day-to-day business anytime, from anywhere, and on any device through one role-based portal screen; we have delivered on what others have promised!

If you are an organization that manages many different clients, documents, and data, then you know that IT can indeed be a competitive advantage. With the borders between countries blurring and companies having to now compete on a global scale, the ability to manage operations and service your clients quickly and efficiently is what will give you a competitive advantage. The Syntapa IMS solution provides you with this competitive advantage along with:

More Opportunities - The Syntapa IMS solution creates more opportunities by enabling your organization to identify, and react to your client requests and interactions. We provide improved and faster decision-making through the ability to quickly and easily view and access all of a clients or project’s information (tasks, calendar items, documents, emails and voice messages) from within a single web based window. The net result is a comprehensive view of all interactions with a given organization and/or individual resulting  in informed decision-making, better service, more opportunities, and increased client satisfaction.
Increased Efficiency - Do you know how much productivity is lost when employees have to constantly be switching from one application to another in order to get their jobs done? How efficient is your team when every user stores their documents, calendars, and tasks in disparate locations – with nothing being fully shared? How much time is lost with staff looking for information and in reinventing the wheel as it relates to documents, marketing materials, etc.? The answer can be staggering. After only 4 months, one of our current IMS clients recognized a daily employee time savings of 30 minutes per person per day. What would this type of savings mean to your bottom line?
Increased returns from your current IT investments - The Syntapa IMS solution leveraging both new, existing, and custom built systems investments – virtualized servers, standardized deployment images, information unification with seamless interfaces to their disparate line-of-business systems, and with business specific ongoing proactive training sessions. Benefit: A truly integrated IT system that meets each clients individual needs without significant investments into yet another large enterprise application.
Scalability – Our IMS solution is built upon the Microsoft SharePoint platform along with other industry recognized best of breed solutions. Our development philosophy has always been to build solutions that enable our clients, and do not paint them into a corner with proprietary technologies, etc. We have invested significant time, effort, and resources to build our solutions into “Lego Block” components that allow you to scale and build out based upon your individual business requirements.

Be sure to check out each of the different IMS offerings and configuration options we offer to learn more…

Please contact us if you have any questions about any of our solutions or if you would like to discuss your specific requirements.